Terms & Conditions

Effective Date: 01/01/2025

Welcome to Dumbo Defence Inc. ("Company," "we," "us," or "our"). By accessing and using our website, dumbodefense.com, and purchasing products from our online store, you ("Customer" or "User") agree to comply with and be bound by the following Terms & Conditions.

1. Eligibility & Authorized Use

1.1 Restricted Sales: Our products are available only to authorized individuals, businesses, and government entities that comply with applicable local, state, federal, and international laws.
1.2 Prohibited Customers: We do not sell to unauthorized individuals, foreign entities, embargoed nations, or anyone restricted under U.S. export control laws (ITAR, EAR) or OFAC regulations.
1.3 Account Requirements: Customers must create an account, provide valid identification, and certify eligibility before purchasing certain restricted items.

2. Compliance with U.S. Export Laws

2.1 ITAR & EAR Compliance: Many of our products are controlled under the International Traffic in Arms Regulations (ITAR) and Export Administration Regulations (EAR). Unauthorized export, resale, or distribution to non-approved entities is strictly prohibited.
2.2 End-Use & End-User Restrictions: By purchasing from us, you certify that you:

  • Are not listed on any U.S. government restricted party list (e.g., Denied Persons List, Entity List, Specially Designated Nationals List).

  • Will not transfer or re-export products to prohibited countries, organizations, or individuals.

  • Will use all products in accordance with applicable U.S. laws and regulations.

3. Orders, Payments & Pricing

3.1 Order Acceptance: All orders are subject to review and approval. We reserve the right to reject or cancel any order at our discretion.
3.2 Payment Terms: Payments must be made via approved methods (e.g., credit card, wire transfer, purchase order). Orders will not be processed until payment is received and verified.
3.3 Pricing & Availability: Prices are subject to change without notice. We do not guarantee product availability and may discontinue items at any time.

4. Shipping & Delivery

4.1 Domestic & International Shipping: Shipping is restricted to authorized locations. ITAR-restricted items cannot be shipped outside the U.S. without an approved export license.
4.2 Delivery Delays: We are not responsible for delays due to customs, regulatory compliance, or force majeure events (e.g., natural disasters, government actions).
4.3 Risk of Loss: Once an order has been shipped and confirmed, risk of loss transfers to the customer.

5. Returns & Refunds

5.1 Return Policy: Due to the sensitive nature of our products, returns are only accepted for defective or incorrectly shipped items, as outlined in our Return Policy.
5.2 Refunds: Approved refunds will be processed within 30 business days, minus applicable restocking fees.

6. Limited Warranty & Disclaimers

6.1 Product Warranty: We provide a limited warranty for manufacturing defects only. Improper use, modification, or unauthorized repairs void the warranty.
6.2 No Liability for Improper Use: The customer assumes all risks related to the handling, storage, and use of purchased products. Dumbo Defence Inc. is not liable for any misuse, injuries, or damages resulting from use.
6.3 No Warranties on Third-Party Products: We do not guarantee or provide warranties for products manufactured by third parties.

7. Indemnification

By purchasing from us, you agree to indemnify and hold harmless Dumbo Defence Inc., its affiliates, officers, employees, and suppliers from any claims, liabilities, damages, or legal actions arising from your use or misuse of our products.

8. Governing Law & Dispute Resolution

8.1 Applicable Law: These Terms & Conditions are governed by the laws of the United States and the State of New York, without regard to conflict of law principles.
8.2 Dispute Resolution: Any disputes shall be resolved through binding arbitration in Brooklyn, New York, except where prohibited by law.

9. Changes to Terms & Conditions

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of our website and services constitutes acceptance of the updated terms.

10. Contact Information

For inquiries regarding these Terms & Conditions, contact us.